Customer Support & Terms and Conditions

We do our best to provide you with excellent customer service. Please click on one of the sections or questions below for answers to your order, pickup, shipping, returns, account, and more.

In-Store Services

• Sales Tax Information
• In-Store Pickup
• Special Order
• Check Item Inventory
• Price Match Policy
• Student/Military Service Discount

Online Orders

• Check Item Inventory
• Shipping
• Order Status
• Online Account
• Price Protection
• Special Order (Out of Stock) Items
• Other Frequently Asked Questions

Returns & Warranty

• 14-day Return Policy
• 30-day Exchange Policy
• Custom PC Warranty
• Service Warranty
• Warranty Exclusions
• Refund Methods
• Return Exceptions
• Restocking Fees
• Holiday Return Policy
• Return Form

Other

• Business Account
• Preferred Membership
• IT Subcontractor
• Reseller Account Application (pdf)
• Gift Cards

Contact Us

For any additional questions or concerns, please reach out to us by filling out our contact form.

For more immediate assistance, please contact our store individually.

Customer Support & Terms and Conditions

We do our best to provide you with excellent customer service. Please click on one of the sections or questions below for answers to your order, pickup, shipping, returns, account, and more.

In-store Services

• Sales Tax Information
• Store Pickup
• Special Order
• Check Item Inventory
• Price Match Policy

Online Orders

• Check Item Inventory
• Shipping
• Order Status
• Online Account
• Price Protection
• Special Order (Out of Stock) Items
• Other Frequently Asked Questions

Returns & Warranty

• 14-day Return Policy
• 30-day Exchange Policy
• Custom PC Warranty
• Service Warranty
• Warranty Exclusions
• Refund Methods
• Return Exceptions
• Restocking Fees
• Holiday Return Policy
• Return Form

Other

• COVID-19 Policy
• Business Account
• Student Account
• Preferred Membership
• IT Subcontractor
• Reseller Account Application (pdf)
• Gift Cards

Contact Us

For any additional questions or concerns, please reach out to us by filling out our contact form.

For more immediate assistance, please contact our store individually.